Terms and Conditions:


Price and Measurements
All prices are F.O.B. Burlingame, California. All sizes are approximate outside measurements. ***Prices and minimum quantities are subject to change without notice.

New Accounts
   Minimum initial order $250 prepayment required
   Minimum initial order $500 to apply for N/30 terms

Re-Orders
   $150 Minimum
   $30 Service charge on less than minimum orders

Shipping Detail
We Strive to ship all orders within 10 working days from receipt of order.  If shipping instructions are not supplied, we will use our own discretion to ship via the best and most economical way.  The customer will be notified if the freight exceeds 20% of the order.  All oversized packaged moving by UPS, USPS or FedEX may be subject to additional charges.

BACKORDERS
Any unshipped merchandise totaling $150 or more will be automatically back ordered unless "No Back Order" is specified.  All back orders less than $150 will be cancelled.  All back orders will be cancelled after 120 days unless otherwise specified on the order.  Please call our order department for any changes, cancellations or reinstatements.

CLAIMS
It is our corporate policy, as stated on the invoice, that claims must be made within ten (10) days of receipt of merchandise. Claims made after this time period will not be honored. All shipments should be inspected immediately. Please contact our claims department to file a claim and have all necessary paperwork. Any undamaged merchandise returned/refused will be subject to a 20% restocking fee and appropriate freight charges. For damaged and out of stock items, appropriate deductions will be applied. No returned merchandise will be accepted without a return authorization issued by Wilco Imports.

Payment Terms (Continental U.S. including Hawaii and Alaska)
Credit Cards - Visa and Mastercard are accepted.
N/30 Terms - Orders will be shipped on 30-day terms upon credit approval. A minimum of three (3) trade references and one (1) bank reference are required along with complete addresses and account numbers.
Prepayment - Credit cards, Company checks and Cashiers checks are accepted.

International Payment Terms
Prepayment Only - Checks (drawn on U.S. Bank only), Cashiers check (drawn on U.S. bank only), Credit Cards (Visa and Mastercard)

  • 2100 Stemmons
  • . Suite 2066
  • . Dallas
  • . TX 75207
  • . tel 800.536.2510
  • . fax 800.536.2541